Burnout in CNAs in Nursing Homes Coming out of COVID




Journal Title

Journal ISSN

Volume Title



BACKGROUND: Certified Nursing Assistants (CNAs) in nursing homes often face high levels of stress and burnout, adversely impacting their health and the quality of care they provide. The need for a comprehensive understanding of their specific challenges is vital for developing targeted interventions.

METHODS: Participants completed the "Collaborative Implementation Strategy to Increase COVID-19 Education and Training" offered by UNTHSC, which consisted of 8 modules that reinforced the skills and knowledge necessary for delivering high-quality and safe care to residents. One module from the training included the Maslach Burnout Inventory, a tool designed to assess three burnout dimensions: emotional exhaustion, depersonalization, and personal accomplishment. Thirty-two CNAs completed the survey, sharing experiences and feedback on various aspects of their work life. De-identified demographic data was collected from each participant before completing the training. Demographic data included age, gender, race, military history, profession, primary work setting (skilled nursing facility, dementia center, assisted living facility, etc.) and self-reported information regarding ethnicity, and presence or absence of disadvantaged background and rural upbringing.

RESULTS: Findings reveal moderate levels of emotional exhaustion but low depersonalization levels, indicating empathy towards patients remains intact despite challenges. CNAs demonstrated high personal accomplishment scores, pointing towards resilience and effective coping mechanisms in the face of high-stress environments.

CONCLUSIONS: The study underlines the importance of targeted interventions that address the unique stressors CNAs face and emphasize supportive environments, reasonable workloads, and personal accomplishment enhancement strategies. The results, despite the study's limitations, provide crucial insights into burnout experiences among CNAs and affirm the necessity of continual research in this field for improving the healthcare industry's long-term care sector.