Rustin Reeves2019-08-222019-08-222012-12-012012-11-20https://hdl.handle.net/20.500.12503/29146Purpose: To identify performance metrics for use in clinical trial management, identify different levels of understanding of and experience with performance metrics among clinical research professional, and to establish performance metrics within the clinical research organization MedTrials, Inc. Hypothesis: There is a significant gap in knowledge and disconnect between clinical research professionals regarding performance metrics and how and when to use them. Design: A survey was designed to test the understanding and knowledge of clinical research professionals regarding performance metrics. This study survey was also designed to gather opinions of clinical research professionals regarding the usefulness of performance metrics and when and where to appropriately use performance metrics. Results: There is a deficiency in the understanding of performance metrics among clinical research professionals, as well as some disconnect regarding how to appropriately use performance metrics.application/pdfenMedicine and Health SciencesOther Medical SciencesOther Pharmacy and Pharmaceutical SciencesPerformanceClinical Trialqualitymetricsperformance evaluationThesis